The Administrative Observer
Getting Started with the Blackberry Edition

Step #1.  Update your desktop software.  You will need version 5.12 or higher of the standard desktop software.  Free upgrade to the current version is available to all licensed users.
  Obtain the update here if needed.

Step #2.  Install and unlock The Administrative Observer on your Blackberry.
  Installation guide (PDF)
  Installation guide (Screencast)

Step #3.  For a good start, view the brief operational overview.
  Operational overview (Screencast)

Step #4.  Consult as needed the comprehensive manual and tutorial screencasts provided online.
  Resources for The Administrative Observer

Training is available to interested users at nominal cost.
The Administrative Observer
Blackberry Development Team